Privacy Policy

---

Effective Date: January 1, 2023

Chestnut Health is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with us through our website, phone, email, or text message.

We may collect the following types of information:

• Name, phone number, email address, and other contact details you provide
   
• Information submitted through forms or during consultations
   
• Communication records such as phone calls, voicemails, texts, and emails
   
• Website interaction data (e.g., traffic and usage patterns)
   

We use your information to:

• Respond to inquiries and provide requested services
   
• Communicate with you via phone, email, or SMS
   
• Send appointment reminders, service updates, and follow-ups
   
• Improve our service delivery and website experience
   

By providing your phone number, you consent to receive phone calls and text messages from us for service-related purposes. These may include appointment reminders, updates, and follow-up messages. Message and data rates may apply. You may opt out at any time by replying “STOP.”

 We do not sell, rent, or share your personal information with third parties for marketing or promotional purposes. We only retain and share information for our internal operational purposes, such as with trusted service providers under confidentiality agreements, or when required by law.  Phone numbers and SMS consent details are treated as strictly private and are not shared with any external parties for any reason.

 

We take reasonable precautions to protect your personal information from unauthorized access, loss, or misuse. While Chestnut Health is not a HIPAA-covered entity, we are committed to handling sensitive information responsibly and with care.

You may:

• Request access to or correction of your personal information
   
• Request deletion of your data, where legally permitted
   
• Withdraw consent to communications at any time